Terms of Use — Bravely Websites

These Terms govern Bravely Websites, the website design, build, and hosting service operated by Bravely Studios LLC, including the client portal at websites.bravely.dev. By requesting a quote, signing in to the portal, or letting us host your site, you agree to these Terms. The specific work we do for you, what it costs, and what you own are set out in the separate written engagement we agree with you before work begins; where that engagement conflicts with these Terms, the engagement controls.

We design and hand-build a custom website for your business, host it, and give you a portal where you can request changes in plain language instead of filing tickets or editing code. Initial build work is quoted per project, because the work varies. Hosting is a flat $20 per month, covering hosting, the self-service portal, SEO guidance, and security maintenance, with no per-change or hourly fees on top. If your site needs something unusual enough to cost more to run, we agree that with you in writing before you commit, and your engagement is the authority on what you pay.

This is a business service. By accepting these Terms you confirm that you are at least 18 years old, that you are acting for a business or other organisation, and that you have authority to enter these Terms on its behalf. If you are signing for a company, "you" means that company.

You describe the change you want in the portal, in your own words, and can attach files. Your request and its attachments are handed to an AI coding agent that makes the change and builds a preview of your site for you to look at. Nothing is published to your live site until you approve that preview. Two things about the preview you should know. It is a working deployment of your site at a separate address rather than a private document, so treat it as reachable by anyone who has or guesses the link, and do not use it to stage anything confidential. And no Bravely employee reviews the change before you see it: there is no human sign-off and no automated content screening between the agent and your preview. You are the reviewer. Ask us and we will take any request over manually. Because a request is processed automatically and nothing filters it, do not put passwords, card numbers, health information, passport or national-identity numbers, or anyone else's personal data into a change request. Send us that kind of thing another way if it is genuinely needed. We may decline or pause a request that is unsafe, that would break your site, that exceeds what your plan covers, or that asks for content we will not publish. Fair use applies: the portal is for running your own site, not for unlimited development work, and we will talk to you if your volume looks more like a development retainer than site upkeep.

Some parts of the service, including the change pipeline and any blog or content drafting tools we enable for you, use AI to generate or modify text, layout, and code. AI output can be wrong, can be generic, and can unintentionally resemble existing material. You are responsible for reviewing anything before it goes live on your site. For change requests, that is what the preview-and-approve step is for. Where we have enabled scheduled publishing for your blog, posts go live at the time you set them without a further approval step, so review them before scheduling. We do not warrant that AI-generated content is accurate, original, or fit for a particular purpose.

Setup fees are invoiced as agreed in your engagement. Hosting is billed monthly in advance and continues until you cancel. You can cancel at any time; hosting runs to the end of the period you have paid for, and monthly hosting fees already paid are not refunded on a partial month. We may suspend a site for non-payment after giving you notice and a chance to settle. If we ever discontinue the service, we will give you reasonable notice and a workable way to take your site elsewhere.

You keep ownership of everything you give us — your copy, images, logos, product information, and business data — and of the content we produce for your site as your engagement provides. You grant us the licence we need to build, host, back up, and serve your site, and to show it in our portfolio unless you ask us not to. You confirm that the material you give us is yours to use, that it does not infringe anyone's rights, and that your site and its content comply with the law that applies to your business. You are responsible for your site's own legal pages, including its privacy policy, cookie notice, and any terms your customers agree to. We will tell you before featuring your site as recent work, and we will remove it from our portfolio if you ask.

Your website is yours, and some things only you can be responsible for: • the accuracy of what your site says about your business, your prices, and your availability • any claims, offers, or legal notices your site makes to your customers • any personal data your site collects from your visitors, and telling those visitors how you handle it • keeping your portal sign-in secure and telling us at support@bravely.dev if it is compromised • making sure any regulated activity your business does is properly licensed and disclosed

We host on managed infrastructure and monitor uptime, but we do not offer a guaranteed uptime percentage or service credits unless your engagement says so in writing. Maintenance, upstream provider outages, and problems with a domain or service you control can all interrupt a site. Your site’s code and content live in version control, so we can roll back a bad change or restore a previous version. We do not currently run a separate backup of data your site collects from visitors after it goes live, such as contact-form submissions; if you need that, ask us and we will scope it. Keep your own copies of original artwork, copy, and anything else you could not easily recreate.

If you bring your own domain, you keep ownership of it and remain responsible for its registration and renewal. If we register or manage a domain on your behalf, we will transfer it to you on request when your account is settled. Third-party services connected to your site — payment processing, booking, email, analytics — are governed by their own terms, and we are not responsible for their availability or behavior.

You agree not to use Bravely Websites, or ask us to build or host, anything that: • is unlawful, fraudulent, or deceptive, or promotes any of those • infringes someone else's intellectual property or privacy • distributes malware, runs phishing, or facilitates unauthorized access to any system • publishes someone else's personal data without a lawful basis • sends bulk unsolicited email from or through infrastructure we operate for you We may remove content or suspend a site that breaks this section, and we will tell you why.

Either of us may end the hosting relationship with 30 days written notice, and we may suspend or terminate sooner for non-payment or a serious breach of the Acceptable Use section. On termination, we will keep your site available for a reasonable wind-down period and cooperate in good faith with a transfer of your site content to you or to a provider you choose, on the terms set out in your engagement. Ask us for an export before you cancel rather than after.

Except as expressly stated in your engagement, the service is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We give SEO guidance in good faith, and we do not warrant any particular search ranking, traffic level, conversion rate, or commercial result. Nothing here is legal, tax, or accessibility-compliance advice.

To the fullest extent permitted by applicable law, Bravely Studios LLC and its officers, directors, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, or goodwill, arising out of or related to the service. Our total liability for any claim shall not exceed the greater of the fees you paid us in the twelve (12) months preceding the claim, or the amount stated in your engagement. This does not limit any liability that cannot be limited under applicable law.

We may update these Terms from time to time. The effective date at the top of this page will be updated accordingly, and we will give active clients reasonable notice of a material change by email. Continued use of the service after changes take effect constitutes acceptance of the revised Terms. Changes here do not alter a signed engagement already in progress.

These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, United States, without regard to its conflict of law provisions. Except that the Resolving a Dispute section of these Terms is governed by the Federal Arbitration Act, and subject to that section, which sends most disputes to individual arbitration, any dispute not subject to arbitration shall be resolved in the state or federal courts located in Kansas, and you and we consent to their jurisdiction. This does not apply to a claim brought in small claims court, or to any claim severed to court under the Resolving a Dispute section, either of which may be brought where you live. Nothing in this section removes a consumer-protection right, or the right to bring a claim in the courts of your own country, that the mandatory law of your place of residence gives you.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

If you believe content published through the App infringes your copyright, email support@bravely.dev with enough detail for us to act: identify the work, identify the content and where to find it, give your contact details, and include a statement that you believe in good faith the use is not authorized and that the information in your notice is accurate. We remove or disable infringing content and may suspend accounts that repeatedly infringe. If your content was removed and you believe that was a mistake, reply to us and we will review it.

This section was added on July 26, 2026. It applies to disputes that arise on or after that date. It does not apply to any dispute that had already arisen, or that you had already raised with us, before then. Talk to us first. Before starting arbitration or a lawsuit, send a Notice of Dispute to legal@bravely.dev describing what happened, what you want, and how to reach you. We will do the same for you at the address on your account. All limitations periods are paused from the date a Notice of Dispute is sent until 60 days later, or until either of us says in writing that talks have ended, whichever comes first. Not sending a Notice of Dispute does not bar you from filing. Individual arbitration. If we cannot resolve it, you and Bravely Studios LLC agree that any dispute arising out of or relating to these Terms, the App, or our relationship will be settled by binding individual arbitration rather than in court, except for the carve-outs below. Arbitration is less formal than a lawsuit: a neutral arbitrator decides instead of a judge or jury, discovery is more limited, and the decision is final and enforceable in any court with jurisdiction. Notwithstanding the Governing Law section, this section is governed by the Federal Arbitration Act. Who runs it. Arbitration is administered by the American Arbitration Association under its rules then in effect, including the Commercial Arbitration Rules. The AAA's rules are at adr.org. If the AAA is unavailable or declines to administer the case, the arbitration will be administered by JAMS under its Streamlined Arbitration Rules. If neither is available, either of us may ask a court to appoint an administrator or arbitrator under Section 5 of the Federal Arbitration Act. Who pays. We pay all AAA filing, administration, and arbitrator fees for any arbitration you begin, other than the initial filing fee set by the applicable AAA fee schedule, and we will pay that too if you tell us it is a hardship. We pay these regardless of who wins. We will not seek our attorneys' fees or costs from you unless the arbitrator finds your claim was frivolous as measured by Federal Rule of Civil Procedure 11(b). Nothing here limits your right to recover attorneys' fees where a statute provides for them. Where it happens. You may have the arbitration conducted on documents only, by telephone or video, or in person in the county where you live or have your principal place of business. You never have to travel to Kansas to bring a claim against us. What is carved out. Either of us may bring an individual claim in small claims court where you live, if it qualifies. Either of us may ask any court for an injunction or other equitable relief to stop actual or threatened infringement or misuse of intellectual property, credentials, or confidential information. Nothing here stops you from reporting anything to a government agency. Individual basis only. Claims are brought only in your own individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may award relief only to the individual party seeking relief and only to the extent needed for that party's own claim. If a court decides this individual-basis requirement is unenforceable as to a particular claim or request for relief — including any request for public injunctive relief that the law says cannot be waived — then that specific claim or request is severed and proceeds in court, and everything else remains in arbitration. Any claim or request severed to court is stayed until the arbitration of the remaining claims is complete. Jury trial. To the extent any dispute does proceed in court, you and we each waive the right to a jury trial, except where that waiver is not permitted by the law that applies to you. If a court finds this jury-trial waiver unenforceable, only that waiver is severed and the rest of this section still applies. If we change this section. If we change this Resolving a Dispute section after the date you accepted it, the change does not apply to any dispute we already had written notice of, and you may reject the change by emailing legal@bravely.dev within 30 days of it taking effect. Rejecting a change leaves the version you accepted in force. You can opt out. You may reject this Resolving a Dispute section entirely by emailing legal@bravely.dev on or before August 25, 2026, or, if you first accept these Terms after July 26, 2026, within 30 days of doing so. Put "Arbitration Opt-Out" in the subject and include the name and email address on your account. That is all it takes. Opting out affects nothing else — your account, your purchases, and your rights under the rest of these Terms are untouched, and we will not refuse or withdraw service because you opted out. If you opt out, disputes go to the courts named under Governing Law. Where this does not apply. This section does not apply where the law that protects you does not allow it. If you are a consumer resident in the European Economic Area, the United Kingdom, Switzerland, Australia, or anywhere else whose mandatory consumer law gives you a non-waivable right to bring a claim in your local courts or to use a local dispute-resolution body, that right stands and this section does not limit it. This section survives the end of your account or these Terms. If any part of it is found unenforceable, that part is severed and the rest still applies; the individual-basis requirement is severed in the specific manner described above and not otherwise. Where this section and the general Severability section conflict, this section controls.

Bravely Studios LLC Support and general questions: support@bravely.dev Privacy and data rights: privacy@bravely.dev Legal notices and arbitration opt-outs: legal@bravely.dev Website: https://bravely.dev Postal address: available on request.